Privacy Policy

Digital Grafiks ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data when you use our website ([Your Website Address]), engage our digital marketing services, or interact with us in any other way.

By using our Website or Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

Information You Provide Directly:

• Contact Information: Name, email address, phone number, postal address, company name, job title.
• Communication Data: Records of your correspondence with us, including emails, chat logs, and phone calls.
• Account Information: Username, password, and other login details if you create an account on our Website.
• Project-Related Information: Information you provide to us in connection with the digital marketing services you request, such as marketing goals, target audience details, website access credentials, and content.
• Payment Information: Billing address, payment card details (processed by secure third-party payment processors), and other financial information necessary for processing payments.
• Feedback and Surveys: Information you provide in surveys or feedback forms.

Information We Collect Automatically:

Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and browsing activity on our Website through cookies and similar tracking technologies. Device Information: Device type, device identifiers, and mobile network information.

Information We Collect From Other Sources:

We may receive information about you from publicly available sources or third-party platforms (e.g., social media platforms) if you interact with our social media pages.

2. How We Use Your Information

We may use your personal information for the following purposes:

• Providing and Managing Services: To deliver the digital marketing services you have requested, manage your account, and communicate with you about your projects.
• Communication: To respond to your inquiries, provide customer support, and send you important notices and updates related to our Services or this Privacy Policy.
• Personalization: To personalize your experience on our Website and tailor our Services to your specific needs and interests.
• Marketing and Promotions: With your consent where required by law, we may send you promotional emails, newsletters, and information about our services and offers. You can opt-out of these communications at any time.
• Website Improvement: To analyze website usage trends, monitor the effectiveness of our content, and improve our Website's functionality and user experience.
• Analytics and Research: To conduct data analysis, research, and develop insights to improve our Services and business operations.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and our legal obligations.
• Security: To protect our Website and Services from fraud, security breaches, and other harmful activities.
• Billing and Payments: To process payments, manage invoices, and maintain financial records.

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We may engage third-party service providers to assist us in delivering our Services, such as website hosting, payment processing, email marketing, analytics, and customer support. These providers are contractually obligated to protect your personal information.
• Business Partners: We may share information with trusted business partners to offer you integrated services or promotions, with your consent where required.
• Clients (in aggregated and anonymized form): We may share aggregated and anonymized data about campaign performance with our clients, which does not directly identify you.
• Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to the Privacy Policy.

4. Data Security

We have implemented reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Secure data storage and transmission protocols.
• Encryption of sensitive data.
• Access controls and authentication procedures.
• Regular security assessments and updates.
• However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the specific purposes.

6. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Right to Access: You may have the right to request access to the personal information we hold about you.
• Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure (Right to be Forgotten): In certain circumstances, you may have the right to request the deletion of your personal information.
• Right to Restriction of Processing: You may have the right to request that we restrict the processing of your personal information in certain situations.
• Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
• Right to Lodge a Complaint: You may have the right to lodge a complaint with a relevant data protection authority if you believe our processing of your personal information infringes applicable laws.
• To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

7. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy (if we have a separate one) or your browser's help documentation for more information.

8. Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Children's Privacy

Our Services are not intended for children under the age of [Specify Minimum Age, e.g., 18]. We do not knowingly collect personal information from individuals under this age. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any revised Privacy Policy on our Website and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. If we make significant changes, we may provide you with more prominent notice.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Digital Grafiks
contactus@digitalgrafiks.com
+91-8383082844